Investor Presentaiton
Delivering Results on Commitments
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"Develop a competitive, lower-cost operating model"
Launched Strategic Transformation Programme
Delivering savings ahead of target
"Achieve real customer differentiation"
Launched "Changing For You" Customer Programme
More front-line staff, improving branches, innovative customer
propositions, free banking, shortening queues
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"Conclude review of our UK businesses and take action"
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Sold Bristol & West branch network and Chase de Vere
Clear focus on 3 growth segments
"Deliver on the UK Post Office Venture"
Successful export & implementation of sales effectiveness model
Sales traction established in POFS - Customer numbers ahead of target
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"Create more growth platforms in international businesses"
Investing in people, new capabilities & new geographies in Wholesale
Re-modelling Asset Management Services
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Bank of Ireland GroupView entire presentation