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Investor Presentaiton

Australia Medium term performance driven by new product development, driving digital & improving customer experience CUSTOMER FOCUS AREAS Ongoing focus on DIFOTIS continues to lift NPS Building out digitally based omni-channel solutions providing customers choice in how they transact with us, attracting and retaining customers Continued investment in new product development that solve customer problems, i.e. higher margin Laminex Surround TM, Fletcher Insulation Firmasoft™ Laminex approaching double digit EBIT margins as we continue to drive performance in digital, decorative categories, backed by a strong vitality index Stramit's performance is growing at pace as we execute strategies in margin accretive categories, i.e. sheds & doors producing higher margin products Tradelink is underperforming and now driving price beyond original plans in light of increasing costs of doing business. Having doubled NPS, the ability to recover price is an opportunity and is now accelerating Page 86 | Fletcher Building Limited Investor Day Presentation | © June 2023
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