Investor Presentation - Q3 FY22
Collection Efficiency (1)
Unique Customers (2)
Collection Efficiency
Healthy Leading Indicators
Collection efficiency
trending back to
normal levels
97.6% 96.1%
97.8%
97.7%
98.5%
97.6%
97.2%
98.5%
98.0%
97.9%
97.4%
99.1%
96.3%
96.3%
96.9%
95.5%
96.3%
96.3%
96.4%
96.0%
96.9%
I
94.7% 94.3%
94.0%
93.3%
95.0%
Dec-20
Jan-21
Feb-21
Mar-21
Apr-21
May-21
Jun-21
Jul-21
Aug-21
Sep-21
Oct-21
Nov-21
Dec-21
Note: (1) Collection Efficiency =Total # of EMIS received in the month (including arrears of previous months) / Total # of loan accounts whose EMIS are due in the month
(2) Unique customers =# of customers who made at least one payment in the month / Total # of Customers whose EMIs' are due in the month
Investor Presentation -Q3 FY22
27
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