2020 Financial Highlights

Transaction Volume Statistics Internet Banking (#' Mn) Mobile Banking (# 'Mn) 2020FY 2019FY 15.2 POS (#' Mn) 27.0 2020FY 26.3 2019FY 18.2 78.3% 44.2% 2020FY 2019FY 46.0 ATM (#' Mn) 2020FY 44.6 63.2 2019FY 58.4 9 NIP (# 'Mn) 37.5% 24.7 -23.5% 2019FY 56.9% 38.8 2020FY In-Branch (# 'Mn) 31.2 -34.1% 20.6 2019FY 2020FY www.fidelitybank.ng

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