Investor Presentaiton

Company Overview Business Overview Earnings Channel transactions Digital Penetration Strategy Digital vs Branch 47 No. of txns 28 27 Q1 FY 20 Q 1 FY 21 35 (In lakh) (In lakh) 19 15 20 28 20 Mobile Banking 1 2 20 20 Internet Banking 3 3 12 Debit Cards 19 15 UPI 12 27 3 3 2 1 Branch txns 28 20 Mobile Banking Internet Banking Debit Cards UPI Branch txns Q1 FY 20 (in lakh) Q1 FY 21 (in lakh) No.of txns Total Channel Transactions 35 47 No.of txns Q1 FY 20 No.of txns Q1 FY 21 (in lakh) (in lakh) ADC txns Branch txns % of channel txns 55.55% 71.05% CSB Bank Investor Presentation Q1 FY21 CSB Bank Formerly The Catholic Syrian Bank Ltd.

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