Three-Year Recovery Plan

Environmental FY21 Environmental progress ESG Focus Area Progress as at 30 June 2021 1 2 Reach net zero emissions by 2050 Reduce waste and single use plastics First airline group to commit to capping net emissions¹ and one of the first to commit to net zero emissions by 2050 Aiming for 1.5 per cent average annual fuel efficiency improvements through fleet renewal and increased operational efficiency Matched customer contributions through Fly Carbon Neutral Program and offered 10 Qantas Points per dollar spent One of the highest uptakes of customer offsetting globally, with all contributions directly funding accredited environmental projects 21 per cent of contributions invested to support indigenous-led environmental regeneration projects Committed to invest $50m towards Sustainable Aviation Fuels (SAF) industry development in Australia Strategic partnership with bp Australia announced in January 2021 to develop production of SAF by 2025 Collaborating with government and industry to design policies that support commercialisation of SAF in Australia FY21 waste reduction targets impacted by operational constraints of COVID-19, including the introduction of 'Fly Well' onboard offering Developing a revised waste reduction strategy that continues to drive elimination of single use plastics and year-on-year reductions in waste diverted to landfill 3 Institutionalise ESG Enhance ESG governance and accountability at Board, Group Management Committee and Senior Management levels Aim to develop updated climate risk scenario analysis as part of Taskforce for Climate-related Disclosure (TCFD) commitments in FY22 Assess and publish an emissions reduction pathway to meet 2050 net zero target and develop an interim target in FY22, including formalisation of an internal carbon price, to be applied by FY23 Progress towards sustainability commitments in FY21, with renewed targets to be set in FY22 100 1. Announced 11 November 2019 and includes Qantas, Jetstar, QantasLink and Qantas Freight. Originally capped at 2020 level, however baseline revised from 2020 to 2019 to better represent Pre-COVID operating conditions. | 8

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