Investor Presentaiton
Investor Presentation - First half 2022
Danske Bank
Taking stock as we are approaching the final phase of the Better Bank plan; good
traction towards our 2023 ambitions and 8.5 -9% ROE target
2019: Inception
We are on a journey: In 2020 we pave the way towards 2023
2019
2020
We stop the downward
trend and invest in our
future
We set our ambitions
and change agenda
2021/22
We deliver on our
agenda and show
tangible results
2023
We realise our
ambitions
2021: Adjust plan on top of solid foundation
Our strong position in the corporate segments makes us well-positioned to execute on our
commercial priorities. Key focus on regaining momentum within our retail business
LC&I
-60% of
current
total
income
Business
Customers
PC DK
Foundation
Increasing momentum built up over past
years; a leading position across Nordic debt
and equity capital markets and as arranger
of Green Bonds-even globally
Top commercial priorities
Sustaining our
strong momentum
by leveraging our market leading position and
capitalising on the growing Nordic capital
markets
Good momentum; ancillary business
trending upwards; strong digital offerings
have enhanced our value proposition
Enhancing our
momentum
by expanding digital offerings and servicing
customers more efficiently, and improving
sustainable offerings supporting their green
transition
PC Nordic
Proven digitalisation efforts and strong
advisory offerings, but challenged brand
and commercial momentum
High-quality growth driven by new active
target customers; potential for profitability
uplift and improving cost to serve
Regaining
momentum in the
short term
Maintaining growth
and improving
profitability
by regaining fair housing market position and
market share and be
d building on momentum in
the investment area
through cross-sales building on optimised
service models with enhanced digital
offerings
Today
More robust and efficient organisation
Invested in strengthening the control environment: Currently +4,000 FTEs allocated towards Compliance/FCP
and DKK 10bn accumulated spend for FCP since launch of Better Bank agenda
ā FTEs ex. FCP trending down ~1,400 FTES down vs 2020 peak
More efficient development; +60% more software deployments vs 2020 with fewer FTEs
Enhanced commercial focus and strong underlying business momentum
Trend shift in Danish retail business and improved profitability in the Nordic countries
Continually strong CSAT among LC&I customers and traction on SME offerings to both complex needs and
digital mass-market needs
Adjusted commercial organisation accelerating a strengthening of segment-specific value chains
Strong platform and continued momentum within sustainable finance
Well under way towards our ambition of being a leading player within sustainability, underpinned by our strong
position in league tables, enhanced advisory capabilities and new products
ā We continue to set and execute according to ambitious targets; targets in place for high-emission sectors,
which make up two-thirds of total financed emissions
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