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Investor Presentaiton

1 Operating Expenses 55.0% 49.6% 50.1% 2018 2019 2020 2 OMR million Cost to Income Ratio 57.2% 48.7% 45.1% 2021 -Operating Expenses/Operating Income Operating Expenses Breakdown 2022 Mar-23 65 72 70 17 7 7 7 2 13 17 15 3 3 3 3 1 11 41 45 44 2020 2021 2022 Mar-23 Staff Costs Occupancy Costs Other Operating Costs ■Depreciation 5 بنك ظفار BankDhofar Bank's operating expenses for March 2023 are lower by 3.6% at RO 17.1 million from RO 17.06 million in march 2023. The improvement in cost to income ratio due to increased operating income and active cost management. The bank has made significant investments in technology and streamlining operations to improve controls and efficiency. The benefit of these investments will accrue in the coming years and is expected to further improve the cost to income ratio. 23
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