Investor Presentaiton
Operating highlights
T
Continuing to deliver growth
Mobile service net adds
■ +155k retail postpaid handheld services
including +121k branded +34k Belong
■ +215k retail prepaid handheld unique
users
■+218k wholesale MVNO including prepaid
☐
and postpaid services
+1,024k loT services
Improved customer experience
Fixed service net adds
■ -87k retail fixed
bundle and data
services
Episode NPS improved +5 last 12 months and maintained last
six months
Strategic NPS declined -5 last 12 months and -1 last six months
■ Mobile: +2.9% postpaid handheld ARPU growth, +14.2%
prepaid handheld services revenue growth, +6.4% total
services revenue growth, +$700m EBITDA growth
■ Fixed - C&SB: +2.4% bundles and data ARPU growth
■ Enterprise income and EBITDA growth. Fixed - Enterprise
+2.3% EBITDA growth, +$152m NAS EBITDA growth
■ InfraCo Fixed: $2.4b income, +3.1% core access growth
■ Telstra Health: +13% organic revenue growth, +51% overall
revenue growth to $243m
Continued cost reduction
>$2.7b underlying fixed cost reduction since FY16
■ FY22: $454m or 8.1% underlying fixed cost reduction and
$906m or 5.8% decline in total operating expenses¹
1. 'Reported lease adjusted' includes all mobile handset leases as operating expenses in FY21.
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Telstra August 2022 Debt Investor PresentationView entire presentation