Arla Foods Consolidated Annual Report 2021
133
Arla Foods Consolidated Annual Report 2021 / Environmental, social and governance (ESG) data / Notes
Social figures
2.5 FOOD SAFETY
-
NUMBER OF PRODUCT RECALLS
ZERO PRODUCT RECALLS IN 2021
As a global food company, food safety is key to Arla.
A core responsibility for Arla is to ensure that products
are safe for consumers to eat and drink, and that the
content of the product is clearly and appropriately
labelled on the packaging. Food safety is also one of the
most important indicators towards consumers,
signalling that Arla's products are produced and
labelled according to the highest quality standards.
In 2021, no product recalls occurred, while last year
there was one. Arla is dedicated to ensuring that its
products are safe to consume and works continuously
across the value chain, including with suppliers, to
reduce the number of recalls to as close to zero as
possible. All product incidents must be dealt with in a
timely manner to ensure the safety of our consumers
as well as the legality and quality of products (Arla or
private label). The handling of all public recall incidents
follows a detailed and standardised process. Product
incident management is also tested annually.
FEEDBACK LOOP TO REDUCE ACCIDENTS
ESG Table 2.5 Recalls
Number of recalls
2021
2020
2019
2018
2017
0
1
4
2
10
Accounting policies
In accordance with ESG reporting standards, product
recalls are defined as public recalls. A public recall is the
action taken when products pose a material food safety,
legal or brand integrity risk. Public recall is only relevant
if products are available to the consumers in the
marketplace.
Public recalls are reported as soon as they happen, and
an incident report must be completed about each
incident within two weekdays from the first notice of
the problem. The total number of public recalls is
reported externally on an annual basis.
Accidents,
near misses
and observation
registered
Number
of accidents
reduced
Safety
improvement
Contents
Data
shared across
organisation
initiatives
implemented
III
ESG Table 2.6 Accidents
2021
2020
2019
2018
2017
(per 1 million working hours)
Accident frequency
4.3
5.2
6.0
7.9
9.3
2.6 ACCIDENTS
ACCIDENTS REMAINS KEY PRIORITY
Arla has a comprehensive and long value chain and
offers a large variety of jobs across geographies. Our
employees are key to the success of Arla, and it is our
ambition to provide all employees with safe and healthy
working conditions. Arla is committed to preventing
accidents, injuries and work-related illnesses.
A systematic approach to target-setting and tracking is
applied to mitigate risks and reduce problems in an
ongoing close collaboration with employees across the
organisation. Accidents resulting in injuries can be
lost-time accidents (LTAS) as well as non-lost-time
accidents (minor). The number of LTAs per 1 million
working hours decreased to 4.3 compared to 5.2 last year.
The decrease is seen across both logistic and production
especially in Denmark, Sweden and Finland, but also at
international sites. The development is a result of
continued focus on safety awareness through cornerstone.
Accounting policies
An LTA is a workplace injury sustained by an employee
while completing work activities that result in the loss of
one or more days off from work on scheduled working
days/shifts. An accident is considered a lost-time acci-
dent only when the employee is unable to perform the
regular duties of the job, takes time off for recovery, or is
assigned modified work duties for the recovery period.
All employees - both Arla employees and agency
workers undertaking an Arla job - sustaining injury or
illness related to the workplace are required to report it
to their team leader or manager as soon as reasonably
practical, regardless of severity.
Most site employees have access to a mobile
application where they can quickly and easily report
any accidents. Notification must be done prior to the
injured party leaving work. Accidents reported after the
end of the injured party's working day may not be
accepted as a workplace accident. The number of
accidents is reported monthly to the Board of Directors
and Executive Management Team.View entire presentation