Australian Housing Dynamics and Affordability
CREATING VALUE FOR OUR STAKEHOLDERS
iji
08
$
CUSTOMERS
8.7m total retail, commercial
and Institutional customers
$291b in retail & commercial
customer deposits in Australia
and New Zealand
$339b in home lending in
Australia and New Zealand
Full mobile wallet offering,
including Apple Pay™,
Google PayTM, Samsung Pay™
FitBit PayTM and Garmin Pay™
#1 Lead bank for trade
services¹
•
•
EMPLOYEES
39,060 people employed
(FTE)
734 people recruited from
under-represented groups,
including refugees, people
with disability and Indigenous
Australians since 2016
32.5% of women in
leadership, increase from
27.9% in Sep 2014²
~1.5m hours of training
undertaken
COMMUNITY
$142m contributed in
community investment³
•
134,930 volunteering hours
•
•
completed by employees
$3.2b in taxes incurred;
money used by governments
to provide public services and
amenities4
>998k people reached
through our target to help
enable social and economic
participation5
All financial metrics are as at 30 September 2019 (P&L growth metrics for the full year ended 30 September 2019) unless otherwise stated.
•
SHAREHOLDERS
>500,000 Retail &
Institutional shareholders
•
$6.5b6 cash profit reported
227.6 cents earnings per
share
•
160 cents per share dividend
for FY197
10.9% return on average
ordinary shareholders equity
1. Peter Lee Associates Large Corporate and Institutional Transactional Banking Surveys, Australia 2004-2019 and New Zealand 2005-2019 2. Measures representation at the Senior Manager,
Executive and Senior Executive Levels. Includes all employees regardless of leave status but not contractors (which are included in FTE) 3. Figure includes foregone revenue of $109 million 4.
Total taxes borne by the Group, includes unrecovered GST/VAT, employee related taxes and other taxes. Inclusive of discontinued operations 5. Through our initiatives to support financial
wellbeing including financial inclusion, employment and community programs, and targeted banking products and services for small businesses and retail customers 6. On a cash profit
continuing operations basis 7. FY19 franking average 85%
ANZ
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