Tracking Georgia's Economic Recovery
RETAIL BANKING | DIGITAL PENETRATION
MBANK/IBANK STATISTICS
Number of Active Users | '000
Number of transactions (millions)
iBank mBank
mBank
620
665
714
18.3
საქართველოს ბანკის
შობილბანკი შენი
569
მობილური ცხოვრებისთვის
15.000
506
12.8
13.6
14.3
10.8
www.mBank.ge
17.2
9.5
11.5
12.5
13.3
1.3
1.3
1.1
T
T
1.0
1.1
Sep-19 Dec-19 Mar-20 Jun-20 Sep-20
3Q19
4Q19
1Q20
2Q20 3Q20
DIGITAL VS NON-DIGITAL TRANSACTIONS
Number of transactions in millions
15.000.00
85.00
5600 e
Transactions breakdown by channel | 9M20
45.6
49.1
44.0
49.4
34.3
■mBank/iBank
5%
17%
3.2
3.4
2.7
1.4
2.5
Express pay
terminals
95.0%
share of
digital
transactions
ATMs
3Q19
4Q19
1Q20
2Q20
3Q20
Through digital channels
Through tellers
Information on this slide depicts the usage of digital and non-digital channels by individual customers
Branches
44%
Te
37
+14.3% YoY
34%
-12.9% YoYView entire presentation