Albania: BPO Industry Profile
Albania: BPO Industry Profile
Banking, Financial
Sector and Insurance
Healthcare
and Pharma
Industries served by Albania's Outsourcing Sector
Telecom, Media and
â’¶Entertainment
Travel, Tourism and
Logistics
10
Voice Outbound
Energy &
Utilities
Help Desk &
Concierge
Promotion
Campaigns
Translation
Retail & e-
Commerce
Service Line - 3
e-Commerce
Customer Care
Loan & Card
Collections
Document
Processing
Service Line - 4
Lead Generation
Finance &
Accounting
Market Research &
Surveys
Service Line - 1
Service Line - 2
Voice Inbound
Technical Support
Telesales
Data Entry and
Analysis
Legal Services
Agents
Transaction Based
KPO Services
Stock Exchange
HR Recruitment
The total industry size is estimated to be between $120 Mn and $140 Mn
AVA SANTView entire presentation