Workforce Challenges & DDS Waiver Services Analysis
Access: Front Door to Supports
People with disabilities, their families, advocates and providers all spoke about the need for more information to help navigate access to systems of supports. DHS staff
collect and share referral information by region, but this is not systemized in a way that makes it easy to share.
PROPOSED SOLUTIONS
TRANSACTIONAL
ā
OPERATIONAL
TRANFORMATIONAL
Develop a referral folder to share with pediatricians, schools, other places that have regular
contact with people with intellectual and/ or developmental disabilities, and Autism Spectrum
Disorder to share information and referrals
Partner with Parent-to-Parent for family connections and networking
Expand First Link for consistent information and referrals
Cross-train intake staff and develop process for warm referrals
Provide mini-person-centered plan at intake connecting people to community-based services
Continue efforts to build a No Wrong Door System for Long-Term Services & Supports:
One-Stop Coordinated System
Single standard process with common protocols and information exchange
Objective and neutral
Person-Centered
Use of Private & Public Programs
Seamless & Person Friendly
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ALVAREZ & MARSAL
LEADERSHIP ACTION. RESULTS.View entire presentation