ABK Strategic Overview and Financial Performance slide image

ABK Strategic Overview and Financial Performance

Commercial & Retail Banking الأهلي авк 2 Commercial Banking Corporate Banking: • • Split into 8 specialized business units, each with a broad product range for corporate clients Services range from traditional working capital finance to complex structured financial products for large projects and multinational companies International Banking: Operates from the Group's head office in Kuwait is responsible for the Group's relationship with major international banks and correspondent banks around the world, including the Nostro and Vostro accounts for and within the Group The international banking division manages the Group's institutional and multi- national corporate loan portfolio through relationship managers Retail Banking Operating Income¹ (KD million) ■Commercial banking ■Retail banking 160 153 146 144 116 34% 39% 40% 37% 30% 60% 70% 66% 63% 61% 2015 2016 2017 2018 2019 • Target additional growth through acquisition of retail portfolios, enhanced digital offerings & continued focus on simplicity Segment Assets¹ (KD million) • Co-branding arrangement with Emirates Airlines in place for its credit and prepaid cards as well as the first bank in Kuwait to offer a single multi-currency card Key Stats - Kuwait ■Commercial banking ■Retail banking 31 branches, 160 ATMs & 3 ITMs (interactive teller machines) as of 31 December 2019 3,379 3,235 3,247 3,193 3,187 • 165,290 Retail Banking customers as of 31 December 2019 16% 17% 21% 19% 21% • 166,665 active cards in circulation with a total spend of KD 957mn in 2019 • 96,614 registered SMS and mobile application banking customers • 317,695 transaction executed for such subscribers during 2019 84% 83% 81% 79% 79% • 2,35,183 telebanking calls in 2019 • 41-member direct sales force in Kuwait Key Stats - Egypt • 42 branches and 108 ATMs across major cities as of 31 December 2019 2015 2016 2017 2018 2019 Note: (1) International results included under Commercial Banking, Retail Banking and Treasury & Investment based on segmental regrouping undertaken by the bank in 2017 13
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