Investor Relations - Fixed Income Presentation
Note to users
RBC
We use a variety of financial measures to evaluate our performance. In addition to generally
accepted accounting principles (GAAP) prescribed measures, we use certain non-GAAP measures
we believe provide useful information to investors regarding our financial condition and result of
operations. Readers are cautioned that non-GAAP measures, such as earnings and revenue
excluding Corporate Support and results excluding the loss related to the sale of RBC Jamaica as
previously announced on January 29, 2014 and provisions related to post-employment benefits and
restructuring charges in the Caribbean do not have any standardized meanings prescribed by GAAP,
and therefore are unlikely to be comparable to similar measures disclosed by other financial
institutions.
Additional information about our non-GAAP measures can be found under the “Key performance and
non-GAAP measures" section of our Q2 2014 Report to Shareholders and our 2013 Annual report.
Definitions can be found under the "Glossary" sections in our Q2 2014 Supplementary Financial
Information and our 2013 Annual Report.
Investor Relations Contacts
Amy Cairncross, VP & Head
Lynda Gauthier, Director
(416) 955-7803
(416) 955-7808
Robert Poole, Associate Director
Christopher Taylor, Associate Director
(416) 955-7809
(416) 955-7872
www.rbc.com/investorrelations
Investor Relations - Fixed Income Presentation
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