Investor Presentaiton

Delivery in 2022 Digitise - Speed, Scale, Resilience Strategy 4022 results Appendix Improvement in product release frequency, and more to come Product release frequency per year 40, # Mobile active WPB customers approaching half of our client base Mobile active WPB customers 42, % 100 +42% 142 2021 2022 Cloud adoption increasing in a controlled manner Cloud adoption 41, % 27% +8.0ppts 1 7 35% 2021 2022 ୮ +6.1ppts 7 42.7% 48.8% 2021 2022 Digital WPB retail sales approaching 50% Digital WPB retail sales 43, % ୮ +2.2ppts 7 46.2% 48.4% 2021 2022 Digitally active CMB customers more than 75% of our client base Digitally active CMB customers 44,% ୮ +6.1ppts 7 71.0% 77.1% 2021 2022 16

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