Investor Presentaiton
Strategic Focus
2020-2024 Strategic Themes
1. Aggressive deepening of our dominance in the Kenya Market
2. Dominant provider of financial services to
to the Co-operative
Movement in Kenya and the region.
3. Customer experience that is seamless across all our touch points.
4. Operating efficiency driven by digitization, innovative products &
Processes, efficient business models, and staff productivity.
5. Optimal Enterprise Risk and Compliance in the dynamic environment
6. Positive impact on Economy, Society & Environment.
Vision
To be the dominant bank in Kenya and the region, riding
on the unique Co-operative Model providing innovative
financial solutions for distinctive customer experience.
Mission
To offer a wide range of innovative financial solutions
leveraging on our heavy investment in multi-channels,
national and regional presence and with a focus on
excellent customer experience by a highly motivated and
talented team.
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