Fixed-Income Investor Presentation slide image

Fixed-Income Investor Presentation

ESG LANDSCAPE & ACHIEVEMENTS Published ESG Report with disclosures in alignment with SASB and including components of TCFD Environmental On track to meet or exceed carbon savings goal of 30% by 20351 ■Saved over 463,000 metric tons of carbon in 2021, equivalent to taking nearly 100,000 cars off the road Our vision forward is being a provider of carbon neutral energy by 2050 VISION 2050 LOW-CARBON PATHWAY CO2) ONMENTAL ETHICS & INTEGRITY 0 DIVERSE & ACTIVE BOARD GOVERNANCE SUPERIOR CUSTOMER EXPERIENCE CONSTRUCTIVE REGULATION Governance Maintained well-qualified, diverse, independent and active Board with appropriate business & risk oversight Board refreshment resulted in 60% of the independent directions added in the last five years through 2021 Board of directors includes 25% of members that are ethnically & racially diverse, 42% women and a woman chair ■100% of active NW Natural employees participated in ethics and compliance training in 2022 NW Natural Holdings' (the parent company of NW Natural) honored as one of the 2022 and 2023 World's Most Ethical CompaniesⓇ³ Customers & Employees Ranked #2 in the West for residential customer service² Donated $1.7 million and 2,640 employee volunteer hours to nonprofits in our communities in 2021 Safety No cast iron or bare steel pipe in natural gas system, making our system one of the most modern and tightest in the nation Performed transmission pipeline inspections at about 2.5x the rate required in 2022 Installed excess flow valves (EFVs) on 39% of our services lines by the end of 2021. Latest industry average is approx. 24% SAFETY my CARE FOR OUR COMMUNITIES SOCIAL DIVERSITY, EQUITY & INCLUSION Full report at nwnatural.com/about-us/the-company/sustainability This is an emissions savings goal equivalent to 30% of the carbon emissions from our sales customers' gas use and NW Natural company operations from 2015 2022 J.D. Power Gas Utility Residential Customer Satisfaction Study for Large Utilities "World's Most Ethical Companies" and "Ethisphere" names and marks are registered trademarks of Ethisphere LLC Made progress on diversity goals - 28% of our workforce are women and 20% are ethnically and racially diverse in 2021 NW NaturalⓇ 9 723 1
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