MGA Model Evolution in Asia

Roland Berger MGA rely on insurers for reputation and claims record to gain customer trust but offer area of specialization & technology to insurers. What MGAs look for when partnering insurers What are the key factors in partnership? [% that said yes by factor] Is technology an important factor in your insurer relationship? [% split of answers] No underwriting Market reputation 77% Experience in your Others 48% areas of specialization Key to assure customers and skills and customer reach 2% Claims paying 38% enable sales are what count record 27% Exclusive arrangement 25% Help in navigating 21% regulatory approvals Collaborative approach 21% on conducting risk mgt. 26% Ability to leverage 19% data East of reporting 19% and compliance - Yes we seek assurances / skills/support in this area from insurers Speed of approval 17% Source: Clydeco, Roland Berger 45% Yes - we offer support in this area 20200525_MGA model evolution Asia_vf.pptx | 7

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