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Investor Presentaiton

4 =zuora Home Analytics Dashb Dashboard Product Insights Support Customers in Conjunction with GTM Teams and Vertical Blueprints Performance insight direct from product MRR Changes $43,7M New Subscriptions (Last 30 Days) United States [email protected] v ACCOUNT (SUBSCRIPTION SUBSCRIPTION NAME SUBSCRIPTION NITIAL TERM SUBSCRIPTION START DATE 2020-11-14 Vi S-0000003131 $5.000.00 We $5.000.00 2020-11-14 Modem 5-0000003129 12 $1.000.00 Ner 5-0000003130 2000-11-13 SpaceX S-0000003127 12 Month $5000.00 12 Total Subscribers 12.1K 3%- Dec 2020 32% Blueprint for Transformation Net MRR per Product ADO CARD + Applied with proven, repeatable frameworks to each stage and vertical Subscription Strategy Flash Performance Review Ratings are based on a 1-5 Likert scale with 1 representing "very basic" and 5 representing "very strong" Subscriber Experience 3 Offering Design 2 Business Operations C Enterprise Architecture 1 Financial Model 2 Subscription Culture Optimal acquisition of subscribers and consistent delivery of experiences, across any direct and indirect channels Subscription offering is desirable, efficient, usable, useful, reliable, functional, has the relevant pricing and monetization strategies to achieve Nespresso's strategic business objectives while aligning with subscriber's perceived value and journey (e.g. what comes after machine?) Efficient and scalable processes for front and back office subscription key tasks including Billing. Payments, Collections, and Accounting Well-integrated, responsive, fast time-to-market capabilities for subscription experiments to test, learn, iterate, pivot towards scale Confident planning that enables financial control and business model optimization over the levers of growth and profitability Subscriber-centric mindset, adequately staffed teams, mature know-what/how (approaches and methods), along with shift from margin to "value maximization" 2021 Zuera, inc Al Rights Reserved. Zuora zuora
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