Investor Presentaiton
Tangerine Overview
Attractive Client Profile
Canada's leading direct bank, a low cost, scalable, digital
approach
Transitioning from mono-line (savings-only) to multi-product
offering
Strategy offers superior growth opportunities
-
-
Diversified NIAT profile in the face of intensified
competition and low interest rates
An evolved client experience that positions Tangerine
as a financial catalyst instead of a utility
Higher client growth from new products/cross-sell
Stickier client base due to primary relationship status
Enhance position by:
-
Delivering a unique, transformational client
experience
Acquiring new clients and deepening existing client
relationships
Solidifying brand and purpose in the marketplace
Leveraging additional opportunities for collaboration
between Tangerine and Scotiabank
Client satisfaction continues to be the Bank's principal focus
Attractive Client Profile
Tangerine
Forward Banking
Big 5
42%
38%
35%
24%
Avg. client age (25-44)
Have a university degree
Household income > $100k
13%
30%
Personal income > $100k
5%
13%
Investable assets > $500k
5%
11%
Client Sources
Tangerine Clients Indexed to other Financial
Institutions
59%
21%
7%
3%
BIG FIVE CREDIT UNIONS
(EX BNS)
BNS
OTHER
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Scotiabank®View entire presentation