Investor Presentation - Q4 FY22
App logins
YOY: 34.1%
33,044
29,819
28,251
24,643
24,818
Digital Adoption
Unique Users making Payment via App
YoY: 96.9% 7,396
5,904
Avg time spent by
user on the app per session
1m 54 sec
For Q4 FY22
5,035
3,756 3,975
Q4FY21 Q1FY22 Q2FY22 Q3FY22 Q4FY22
DIGITAL
DASHBOARD
Q4FY21 Q1FY22 Q2FY22 Q3FY22 Q4FY22
No of Payments via Customer App
YoY: 81.5%
15,028
12,276
10,883
8,278 8,724
Q4FY21 Q1FY22 Q2FY22 Q3FY22 Q4FY22
Source: HomeFirst App Database
Note: The payments data above is excluding NACH mandate payments
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Investor Presentation - Q4 FY22
Service requests raised on app
YoY: 41.8%
12,917
11,058
9,108
9,622
6,477
Q4FY21 Q1FY22 Q2FY22 Q3FY22 Q4FY22
%of unique user logins
of active customers
53.6%
For Q4 FY22
% of service requests
raised on app
73.2%
For Q4 FY22
Average payment
per user on app
*29,856
For Q4 FY22
homefirst
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