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Credit Investor Presentation

Return on regulated equity (RORE) for 2020/21 Reported RoRE of 4.3%; underlying¹ RoRE of 4.8% Reported 2020/21 RORE is 4.3% 1.2% financing performance; 2.5% effective interest rate 0.3% customer ODI performance representing net £21m reward 3.9% base return including 0.11% fast track reward -0.3%% totex performance representing £33m additional investment fully remunerated for -0.3%% retail performance representing £13m additional Covid costs -0.5%% tax performance representing reversal of planned reduction in rate (recovered through tax sharing mechanism) and tax impact of financing outperformance RORE is presented on a real, blended CPIH/RPI basis 1 Underlying RORE adjusts for the tax impact that will be recovered through the tax sharing mechanism and the additional totex that drives better outcomes against future customer ODIS United Utilities . Credit Investor presentation • 89
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