Maybank Performance Outlook FY2019

Becoming The Digital Bank of Choice (2/2) FutureReady Digital Upskilling Programme We introduced the first phase of our FutureReady Digital Upskilling Programme in January 2018 to increase employees' digital literacy and support the Group's aspiration to be The Digital Bank of Choice The Programme's comprehensive curricular is anchored on six key skill areas: 8 • Digital Awareness • Future Communication • Human Centred Design . Agile Data Driven Decision-Making • Risk & Governance in the Digital World Objectives & Approaches of Upskilling FutureReady Knowledge & Skills FutureReady Mindset Upskilling on six digital skill areas via: Digital Immersion Programme • E-Learning . Classroom programmes . Action Learning Projects Strategy, Artificial Intelligence and Machine Learning FutureReady Labs: Leadership Role Modelling Enabling Culture Practice & Habit We are the first bank in Malaysia to embark on a massive Digital Upskilling Programme Maybank's Group leadership bench (Board of Directors and EXCO members included) invested over 500 man-days in intensive classroom learning sessions. Learned new skills such as coding and algorithms programming, and how these skills can be developed in-house. Group Data Science Centre of Excellence Programme To enable employees to develop their data analytics skills and data science expert areas so they may add value to their respective departments and make data-driven decision by building: a. Systemic and conceptual thinking b. Innovative and practical problem-solving skills c. Strong business acumen and the ability to use analytical tools and techniques that can create value for the business Maybank

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