Investment and Growth Strategy

INSURANCE BUSINESS OPERATING PERFORMANCE OVERVIEW INSURANCE REVENUE +30.6% ■ INSURANCE KEY DRIVERS P&C Insurance The increase in insurance revenue is mainly driven by the growth in the credit life, motor and border MTPL insurance lines. The combined ratio was up by 3.1ppts in 1Q23, reflecting a) increase in loss ratio, mainly attributable to the large property insurance claim incurred in 1Q23, and b) increased expense ratio reflecting inflation and the business growth. Medical Insurance The performance in 1Q23 reflects the increase in the number of insured clients, mainly in the corporate client segment. GEL MILLION 36 39 17 18 19 KEY OPERATING HIGHLIGHTS 22 22 +19.3% 47 22 22 NET INCOME DEVELOPMENT GEORGIA CAPITAL 5.4 25 4.6 25 +21.6% +44.3% 6.6 1.8 1.2 0.6 4.8 4.2 4.0 1Q21 1Q22 1Q23 1Q21 1Q22 1Q23 P&C Medical - Total ■ P&C ■Medical Total Medical Insurance Combined ratio Number of individuals insured 99.5% 158,551 P&C Insurance Combined ratio 82.5% Number of policies written 58,108 1Q22 VS. ■1Q23 Change y-o-y 95.8% -3.7ppts 170,222 +7.4% 85.6% +3.1ppts 72,156 +24.2% 60 60

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