Freshworks Investor Day Presentation Deck

More than $1 billion revenue for 2026 in our baseline plan 20% CAGR % of ARR TODAY CS: 51% IT: 44% S&M: ~5% freshworks 2026 CS: 35% IT: 60% S&M: 5% ARPA continues to increase TODAY ARPA: $9K 2026 ARPA: $14K 13% CAGR Note: Above data is as of June 30, 2023. Larger customers driving growth TODAY >$5K ARR: 19.1K >$50K ARR: 2.2K 2026 >$5K ARR: 30K+ >$50K ARR: 5K+ Ⓒ2023 Freshworks Inc. All rights reserved. 108

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