Freshworks Investor Day Presentation Deck

Al is a tailwind for Freshworks Agent Software Agent Labor Costs freshworks Customer Savings Al Software Agent Software Agent Labor Costs Freshworks Software Costs Customer Agent Costs Customers see value from: • Improved agent productivity • Lower labor costs • Better outcomes We capture value from: • Per seat license upcharge (Freddy Copilot) • Consumption-based bot pricing (Freddy Self Service) Ⓒ2023 Freshworks Inc. All rights reserved. 86

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