Investor Presentaiton
Business
Infrastructure
Services
Further Explore Outsourcing Needs
Pursue economies of scale and develop digital BPO services
Operations outsourcing
Maintenance, service operation,
knowledge management, etc.
Consulting/SI
Visualization of all operations,
defining "As is" and "To be"
Analyzing outsourcing operations
Aiming for business integration of BPO business*1
(TOB is scheduled to start)
KDDI Evolva
✓
KDDI Group
Relia, Inc.
Mitsui & Co. Group
Outsourcing needs
for common operations
BPO/Contact Center
Economies of scale
•
Improvement of bidding
competitiveness
Expansion of business areas
and resources
Efficient Investment
Expanding Digital BPO*2
domestically
and internationally
Established a top-level market share position
*1 Subject to the completion of procedures required under each country's competition laws, the conclusion of the tender offer, and the completion of the squeeze-out procedure (if necessary).
*2 BPO method whereby a series of outsourced operations are outsourced not only by human resources but also by utilizing digital technologies such as AI to achieve greater efficiency in
outsourced operations.
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