C.H. Robinson Profitable Growth Strategy
→ Strategy to improve operating performance
and deliver premium shareholder returns
Increase
Share
Grow
Globally
Scale
Digitally
Optimize
Processes
Profitable Growth Strategy
Spend
Strategically
•
•
•
Leverage integrated
service model to
grow market share
and expand globally
Industry-leading
tech, people &
processes to
provide best-in-
class service
Expand modal
capabilities
•
Expand Global
Forwarding ("GF")
business as provider
of choice for
multinational
customers
Leverage scale
to capitalize on
growing market and
unique global
footprint
Grow capabilities
and presence in key
trade lanes and
geographies
•
•
Provide customers
& carriers the digital
products they value
Leverage data, scale
and information
advantage
Bring meaningful
products, features
and insights to both
sides of the two-
sided marketplace
Increase digital
execution of all touch
points in the lifecycle
of a load
•
Digitize more
internal tools and
processes and
drive down costs
Free customer
and carrier reps'
capacity for higher-
value touchpoints
Drive more revenue
synergy across
business units
Support organic
growth by leveraging
strong cash flow
Modernize core for
future integrations
Complement with
opportunistic M&A
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