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Investor Presentaiton

RESILIENT AND SUSTAINABLE BUSINESS PRACTICES INVESTING IN OUR COLLEAGUES . In partnership with the Financial Services Institute of Australasia (FINSIA), investing $50m over three years in NAB workforce to be trained in the fundamentals of banking - an industry first in Australia and New Zealand Ongoing focus on upskilling technology capability with >1,400 industry-certified colleagues in Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform >50,000 hours of digital learning completed through deployment of six industry-leading platforms¹ CODE OF CONDUCT AND TURNOVER Breaches of Code Of Conduct (Australia) Employee turnover rate (%) by exit type 17.4 15.8 11.8 6.1 5.2 3.8 1,215 1,278 1,105 11.3 10.6 8.0 2018 2019 2020 2018 2019 2020 ■Involuntary turnover rate Voluntary turnover rate INCLUSIVE WORKFORCE • • Engagement score of 76 (increase from 66 in 2019)² Offered 65 traineeships to Indigenous Australians and recruited 40 African-Australians in AAIP³ • 40% female representation on NAB Board4 • WGEA Employer of Choice for Gender Equality citation, ranked #14 in Equileap Gender Equality Global Report and member of 2020 Bloomberg Gender-Equality Index WGEA Employer of Choice for Gender Equality PROGRESS A EQUILEAP TOP 100 ENDER 1019-> QUALIT 2020 Bloomberg Gender-Equality Index INTEGRATING ESG • • Climate change incorporated in Board development agenda Incorporated climate change and modern slavery into Risk Awareness training for colleagues Developed a Human Impact Guide to help Financial Crime Operations (FCO) team members understand and recognise the range of situations or sectors which are most susceptible to human impact crimes. Modern slavery and human trafficking are examples of human impact crimes Sustainability Risk explicitly included as a Material Risk in NAB's Risk Management Strategy and Framework and further integrated ESG risk considerations within risk appetite statement (1) NAB employees have access to 250,000 digital learning opportunities through LinkedIn Learning, Coursera, Pluralsight, Udemy, A-Cloud Guru and O'Reilly Safari Books (2) 2020 Employee Engagement Survey conducted by Glint, score based on July 2020 survey. Australia and New Zealand colleagues, population excludes external contractors, consultants and temporary employees. 2020 methodology differs from prior years. The 2019 score has been restated using the updated methodology for comparative purposes. 2019 restatement falls outside the scope of EY assurance (3) African Australian Inclusion Program -500+ skilled African-Australians have gained paid corporate experience since program inception in 2009, with more than 50% of those who have completed the 6- 47 month program still employed by NAB (4) See Towards 2020: NAB's road to gender equality' for more information on our 2020 gender equality targets and commitments National Australia Bank
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