Investor Presentaiton
Business Processing Segment
"Core Earnings" Basis
Selected Financial Information and Ratios
($ In millions)
Government Services
Q4 20
Q4 19
2020
2019
$58
$34
$191
$154
$35
$25
$113
$104
Healthcare RCM Services
Total Business Processing
$93
$59
$304
$258
Revenue
$74
$49
$254
$215
Operating Expenses
$22
$11
$57
$49
EBITDA 1
23%
18%
19%
19%
EBITDA Margin
1
Net Income
$15
$8
$39
$33
Contingent collections
$16.0
$14.9
$16.0
$14.9
receivables inventory (billions)
1 Item is a non-GAAP financial measure. See pages 49-51 for a description and reconciliation.
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Full Year and 4th Quarter Highlights
Business Processing
Q4 20 EBITDA Margin 1: 23%
Full year revenue increased $46 million or 18% compared to
a year ago, primarily as a result of revenue earned from new
contracts to support states in providing unemployment
benefits and contact tracing services
EBITDA margin increased to 23% from 18% in the year ago
quarter, as we leveraged the scalability of our infrastructure
Net income increased $7 million to $15 million compared to
the year ago quarter
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