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Investor Presentaiton

Delivering Sustainable Shareholder Value AIA 1 TDA amplifying AIA's 2 competitive advantages to drive: Growth ■ Productivity ■ Efficiency CO 6 3 4 5 LO Future proof Premier Agency and industry-leading partnerships Digital-led models capturing new customer segments Compelling propositions meeting growing customer needs Customer engagement and analytics improving claims & risk management Leading customer experience driving loyalty and increasing share of wallet Scalable operations and digital platforms enhancing efficiency Extending AIA's strong track record of growing: VONB Earnings ☐ Cash 3
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