ALM Strategy and Insurance Market Opportunities
ESG at a glance
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28
The 5 Pillars
of ESG
1. Ethical Conduct &
Governance
2. Responsible
Investment
3. Diversity, Equity and
Inclusion (DE&I)
4. Holistic Living
5. Sustainable
Operations
Environment
Board approved Environment and
Climate Change Policy
Climate-related performance disclosed in
accordance with the TCFD (Taskforce on
Climate-related Financial Disclosures)
recommendation
Renewable energy consumption
increased by ~55% (from 239.8 MWh
in FY22 to 530.8 MWh in FY23)
Increased focus on Circularity and
Digitisation for ensuring Sustainable
operations (For detailed disclosures and
KPIs, refer to the Integrated Annual
Report FY 2022-23)
•
•
•
Social
Launched Employee Resource Groups
(ERGS) - Women in insurance, Life of Pride
and Happiness at work to create a more
inclusive workplace
Formulated Health & Safety Policy to
foster a culture of holistic well-being
•
Women in workforce:
Average hours of training
per FTE:
26.3%
60.2
•
CSR contribution:
19.5 crore
•
No. of beneficiaries:
11.45 lakh
•
UN SDGs covered:
14 of 17
(Scope I, II & III): 14,994.18 tCO2e
•
Customer Satisfaction
(CSAT) Score (weighted
average of FY 2022-23):
90.7%
•
Overall Claim Settlement
Ratio:
99.7%
GHG emissions
Governance
ESG governed by the Board CSR & ESG
Committee and driven by the ESG
Management Committee and cross
functional teams
ESG Governance Committee
constituted under the investment team
for integration of ESG factors in the fund
management process and engagement
with the investee companies
Responsible Investment (RI) Policy and
framework for integrating ESG issues into
investment decisions
Asset classes covered under RI:
Equity and equity-related securities,
Alternate Investment Funds (AIFs),
Investment Trusts, Corporate Bonds &
Government Securities
Materiality Assessment conducted as per
GRI Universal Standard 2021
Voluntary disclosure of UN-PRI Report for
FY 2022-23
HDFC Life ESG Report
HDFC Life Sustainability Factsheet
HDFC Life ESG Presentation
HDFC
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