Bank of Ireland 2019 Interim Results

24 224 Execution of strategy improving UK returns Invest Reposition Improve . H1 2019 Progress Increased market share and new lending in higher margin personal loans and Northridge businesses (supported by broadened distribution network), accounting for 42% of H1 2019 new lending (33% in H1 2018) • Successful launch of higher margin bespoke mortgages with £100m in offers in first 100 days • Disciplined commercial and risk focus maintained in context of ongoing macro uncertainty • Costs reduced by 19% vs. H1 2018 with cost-income ratio of 60% (H1 2018: 66%) Inaugural wholesale funding transaction completed in June 2019 • Sale of UK credit cards portfolio adding c.0.7% to UK ROTE • Exit from Post Office current accounts and unprofitable Post Office ATMs • Bank of Ireland 2019 Interim Results Future focus Continue to progress higher margin lending initiatives while maintaining disciplined risk focus • Further significant reduction in costs (targeting c.50% cost-income ratio) • Ongoing margin optimisation across lending and deposit books . Ongoing wind-down of legacy portfolios Increase ROTE to high single digit by 2021 Bank of Ireland

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