Q3 FY22 Financial Highlights
Digital Strategy to drive 3 main objectives across business lines
1
2
3
Build Enriched Digital
Value Proposition Stacks
Build new digital
business models -
Unassisted Digital / Client
Initiated/Self Service led,
Embedded Finance / Open
Banking led
•
Human Centered Design Principles
Best of Breed Capabilities in financial management including beyond banking
services - Own as well as through ecosystem providers to enhance Client
Lifetime Value
Hyper Personalized Engagement
Increase share of digital acquisition
•
•
Lower cost of acquisition
Grow non linearly via partnerships and alliances
Transform existing lines
of businesses
Reduce Cost to Serve
Reduce turnaround time, Increase STP %
Enhance customer experience
Boost employee productivity and enhance employee experience
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STP Straight Through Processing
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