Investor Presentaiton
Operational Expenses
Rs Bn
1H 2021
1H 2020
% change
Personnel expenses
7.6
6.9
10.0
Insurance Costs
4.5
3.3
38.7
Other expenses
6.9
6.9
(0.6)
Total operating expenses
19.0
17.1
11.2
Bank level TOI vs. Cost
3322225
50.0%
30
45.0%
40.3%
20
40.0%
ΙΤΟΙ
37.4%
15
OpEx
35.0%
10
Cost/Income (R)
30.0%
25.0%
2525
40
35
30
25
20
15
10
1H 20
1H 21
Bank OpEx rise contained to 5.2% YoY
despite low base effect from 1H 20
OpEx dropping 6% YoY
290 bps improvement in Bank Cost to
Income to 37.4%
Group records 120 bps improvement
in cost vs. income
39% increase in insurance claims and
benefits
Group level TOI vs. Cost
50.0%
48.3%
48.0%
47.1%
46.0%
44.0%
42.0%
ΤΟΙ
40.0%
OpEx
38.0%
36.0%
Cost/Income (R)
34.0%
32.0%
30.0%
1H 20
1H 21View entire presentation