Investor Presentaiton

8 Morgan's Queensland Investor Conference Manage the claims Supply chain innovations SMART motor repairs » SMART repaired 127,000 cars during FY15 with $400 average cost saving per car » Average repair time reduced to 11 hours from 5 days » Expected to grow to 30 sites and 5 SMART Plus sites during FY16 ACM Parts » Suncorp spends around $450 million per annum on car parts with average mark-ups of 400% >> Now a major direct acquirer of parts, Suncorp entered a JV with US- based LKQ, a global leader in aftermarket parts and parallel imports » Small acquisitions of salvage suppliers » Mitigating A$ driven parts inflation for SMART and Suncorp aligned repairers HomeRepair » Launched in late 2014 and focused on low complexity home repairs » Targeting an estimated saving of $300 per claim » Using innovative materials procurement, technology and workforce » Now established in Sydney, Melbourne and Brisbane One Company SUNCORP Many Brands GROUP Personal injury claims » Short-tail approach to claims resolution >> Focus on fast settlement and avoiding protracted legal disputes » Benefiting from low wage inflation and benign superimposed inflation » FY15 reserve releases of $427m (5.4% of NEP) well above the long-run expectation of 1.5% » Expect reserve releases to be well above 1.5% in the short to medium term Suncorp Group Limited October 2015

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