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Investor Presentaiton

O Digital Transformation Gaining Share Transactions (Tx) 2Q22 Transactions (millions) Branches 700 BanorteMovil 613.7 2.5% WEB 600 12% POS 26% 500 400 Correspondents 300 0% Call Center 1% 47% 12% ATM Mobile 200 100 0 1Q 3Q 1Q 3Q 1Q 3Q 1Q 2017 2018 2019 2020 3Q 1Q 2021 3Q 1Q 2022 16 Mobile as a Point of Sale Digital Deposit Account Customers Using Digital (millions) Credit Card 6.7 7 6.4 6 5.5 Payroll loans 5 Time Deposits 4.3 3.9 Mutual Funds 4 Insurance 3 1Q19 2Q 3Q 4Q 1Q20 2Q 3Q 4Q 1Q21 2Q 3Q 4Q 1Q22 2Q Div DB Rev Dep TI LD Loan BAP Guid ESG Eco NIM NI ROE ICAP Mkt App Hist C/I GRUPO FINANCIERO BANORTE
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