Investor Presentaiton
Our strategy.
Purpose
Markets,
products,
customers
Helping Australians and New Zealanders Succeed
Banking for consumer, business and institutional customers
FIX
Address outstanding issues
Priorities
•
Risk management
•
Risk culture
Customer remediation & pain points
•
IT complexity
SIMPLIFY
Streamline & focus the business
Exit non-core businesses
and consolidate international
Reduce products, simplify customer
offers
Lines of Business operating model
Transform using digital and data to
enhance the customer experience
PERFORM
Sustainable long-term returns
•
Customer service - market leading
Growth in key markets
Reset cost base
Enhance returns, optimise capital
Strong balance sheet
Values
HELPS
Helpful
Ethical
Leading Change
Performing
Simple
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Westpac Group 2021 Interim Results Presentation & Investor Discussion Pack
Westpac GROUPView entire presentation