Investor Presentaiton

Q1 2022 EARNINGS STRONGLY IMPACTED BY THE PARCEL BUSINESS EBIT development EUR m 59.8 -33.7% -4.4 FX effect 39.6 -5.1 -18.4 +7.7 Q1 Mail Parcel & Logistics Retail & Bank Corporate/ Consol. Q1 2021 2022 INVESTOR PRESENTATION Investor Relations Vienna, 13 May 2022 Group: -33.7% to EUR 39.6m Decline in parcel business heavily affected by Turkish lira FX rate, positive development in the Retail & Bank Division Mail: -9.7% to EUR 41.1m - Volume drop in letter mail and discontinuation of special mailings; high level of fixed costs - Recovery of Direct Mail after a weak Q1 2021 Parcel & Logistics: -51.3% to EUR 17.4m Reduced earnings contribution of the Turkish business (FX rate lira/euro in Q1 2022 of 15.7 vs. 8.9 in Q1 2021)) as well as the decrease in positive COVID-19 special effects Mid single-digit EBIT margin in Turkey Retail & Bank: +41.8% to minus EUR 10.7m Acquisition of ING Austria's retail business 7

View entire presentation