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Investor Presentaiton

Opening up a world of opportunity Our Strategy Asia Digital Business Wealth Financials Services Driving customer experience through our global platforms and partnerships Mobile X, our flagship banking app ◆ Standardised our core digital platforms to achieve global economies of scale ◆ Accelerating rollout throughout 2021 ◆ Successful launch of Mobile X marketing campaign in HK with record credit card spending in Jan-21 (up 20% month on month and 6% year on year) # of markets where Mobile X has been deployed ☐ % of global customer base in deployed markets in 2021 82% 28 I 20 20 Global Money Account without borders Mobile-first proposition for customers with international banking needs Single global account to Manage, Send and Spend in multiple currencies with real time FX rates Built on common global platform, improving our feature set and market coverage in 2021 9:41 9:41 < ⑦ < Kinetic, mobile-first, cloud-first business banking HSBC Kinetic, the new UK mobile banking service built on the cloud, designed for small businesses The app is simple, fast and intuitive and built on feedback from over 3,000 business owners Intend to leverage Kinetic capabilities in Asia c.4k users61 Apply for an account in minutes Accounts ▶▶HSBC 4.7 iOS App Store Rating Stay on top of everyday expenses Apriv -£8,349 93% satisfaction rating 62 Plan ahead with cashflow insights April Casttow £1,049 >> 14 1 2018 2019 2020 2021E Better conversion and FX rates Get preferential conversion rates on your HSBC Global Money transfers, and choose when to lock in transfers for the best exchange rates. Pay friends and family abroad for free Transfer to another HSBC account anywhere in the world for free Current account £320 > Next About HSBC Global Money Get Started About HSBC Global Money тако In Jane your cashflow i £4,325.0 Gen €1.250 2050 Administration €345 T C210 es & Charges €117 Food & Drink F110 F 750 37
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