Investor Presentaiton

Message from CEO The decision to publish this report is based on our transparency commitment with all our stakeholders. Thus we present the actions representing our efforts in the economic field, our concern in promoting fair competition in the Telecommunication Industry in Mexico, our collaborators' commitment, our respect to the communities where we operate and our concern in contributing in caring for the environment. During 2011 we focused our efforts on aligning all these aspects to the strategies in our business, not as isolated actions but with the objective that this work philosophy may be part of the culture in our organization, strengthening in this way our permanence and growth in the market on the long term. As part of our achievements in the economic field, in 2011 there were strategies generated that will enable, amongst other things, to enlarge the utilization of our infrastructure, establishing more competitive negotiations, reducing costs and making our commercial portfolio more robust in differentiated solutions in Information Technology and Communication. Through AXTEL Fundation we have developed social and environmental programs that support different organizations that work for these causes. We have engaged our personnel in volunteer activities, participating actively in associations that work in favor of a more equitable and fair society. During 2011 we supported 30 projects in 14 locations, providing benefits to more than 18 thousand people. In the environmental field, we have implemented internal campaigns for energy savings, material reutilization and waste recycling, without neglecting the commitment to analyze the impact of our operations in the environment and work in actions focused on mitigation. This report we present annually reflects our efforts in the sustainability field carried out by our company. Through it we want to communicate our engagement with society and consolidate our trusting ties, service quality and attention to those who have believed in us. I hope our readers may find this information useful. On the other hand, our concern for our employees' health and safety is one of our priorities. In 2011 we were able to decrease the incidence, frequency and severity of work accidents through continuous training programs for our personnel and we continue working to guarantee the physical integrity of all Tomás Milmo Santos those people who day after day make it possible for AXTEL to provide an excellent service to its users. President of the Board and Chief Executive Director of AXTEL 05

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