Investor Day 2023
Our investments are beginning to yield results in Merchant Services, which we believe will drive continued
margin expansion in the business
OUR REVENUE GREW AS WE GAINED MOMENTUM AGAINST TOP COMPETITORS...
... AND OUR INVESTMENTS ARE BEGINNING TO
DRIVE MARGIN EXPANSION
NOT TO SCALE
Volume grew steadily over the years...
13% CAGR
U.S. MS Volume ($T)
while revenue showed limited growth
U.S. MS Revenue ($B)
3% CAGR
2017
2022 ($T)
JPM (U.S. Volume)
$2.0
Traditional Peer 1 (U.S. Volume) 1
$1.7
Traditional Peer 2 (U.S. Volume) 1
$1.7
Leading Fintech (Global Volume)²
$0.8
2021
Growth
'22 vs '21 (%)
17%
New Unified Gateway and APIs Live
Enhancing developer experience
Integrated value prop across TS and MS
End-to-end payment acceptance and
disbursement
11%
New set of value-added services
Offering checkout, tokenization, omni-
channel and biometrics
Growth
'22 vs '21 (%)
17%
紅
6%
9%
26%
Note: Prior-period amounts have been revised to conform with the current presentation. For additional information, see note 2 on slide 44
1 Source: Nilson
2 Source: Based on externally reported data
JPMORGAN CHASE & CO.
Data and insights
Leveraging unparalleled scale to improve
authorization rates and reduce fraud
International expansion
Expanded beyond U.S., Canada, U.K. and
EU to Brazil and 7 new markets in APAC
28View entire presentation