Great Places to Work & Acquisition Impact

Discover has built a valuable credit card franchise DISCOVER it CUSTOMER SATISFACTION J.D.POWER AND ASSOCIATES SINCE 1968 The Voice of The Customer Top 2 in J.D. Power U.S. Credit Card Overall Customer Satisfaction Rankings for 17 years running Note: Based on the J.D. Power U.S. Credit Card Satisfaction Study, Overall Customer Satisfaction Index Ranking for Credit Card Issuers; Rankings between 2007 and 2023: second from 2007-2013, first from 2014-2016 (tied in 2014), second in 2017, first from 2018-2019, second from 2020-2023 (tied in 2023) Source: J.D. Power 10

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