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Investor Presentation

②Favourable market trends... Increasing requirements from insurance companies drive market in favour of large-sized & one-stop-shop service providers like Polygon DIGITAL CAPABILITIES INTERNET OF THINGS INCREASED PROFESSIONALISM PREFERENCE FOR ONE-STOP-SHOPS Old PDR interactions Damage owner Insurance company New PDR interactions Damage owner Insurance company POLYGON POLYGON Other craftsmen Other craftsmen CENTRALISATION OF PROCUREMENT POLYSON A Higher customer requirements on front-end IT systems that allow for greater transparency, better documentation, reduced administrative burden and quicker handling ■ Development of deep integration into insurers IT systems and platforms ■ Polygon has implemented a tailor made field reporting system (Metrix) to further improve technician efficiency and customer service >14 implemented initiatives, accelerated development and innovative new solutions to drive the digital value B Importance of service quality benefitting players with well- structured processes ■ Through experience, size, forefront IT systems and a well implemented business model Polygon is able to focus less on administration and more on clients by handling their key issues in a highly efficient and professional manner ■ Easier for larger players to live up to the new requirements, both from a technological, financial and capacity point of view C ■ Key customers are to an increasing extent preferring suppliers that can manage the entire restoration process This allows insurance companies to deal with fewer suppliers ■ Therefore, Polygon has moved up the value chain so that it also manages other craftsmen such as e.g. carpenters, plumbers and electricians, especially in larger projects Key customers (IC's) are growing stronger and are regulated in terms of financial strength (Solvency II) D Insurance companies are focusing on fewer suppliers and more framework agreements at pre- agreed conditions and terms Geographic reach, reliability and professionalism are important selection criteria when framework agreements are awarded, favouring larger players Only a handful of companies in each market can offer national coverage Source: Company information SUPPORTING MATERIALS | POLYGON 33
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