Investor Presentaiton

G&W GENESEE & WYOMING | 2021 ESG REPORT YOMING BECOMING THE COMPANY OF CHOICE FOR OUR EMPLOYEES We aim to foster a culture of respect and want to leverage the perspectives and capabilities that come with having diverse teams. We recognize that a diverse and engaged workforce will make us even more successful, and we strive to provide equality, fairness, and respect in every facet of our business. In 2021, we conducted a global employee engagement survey, as well as focus groups on diversity, equity, and inclusion to solicit feedback across the organization on morale and areas for improvement. Using the feedback we received from our engagement survey and focus groups, we are taking additional steps to attract and retain the best talent, build a workforce that represents the communities we serve, and provide enhanced learning and development opportunities. G&W wants every employee to feel included, respected, and heard. We are committed to taking steps to strengthen employee engagement and foster a more inclusive workplace, including through: . • Better communications across the organization (for example, offering enhanced frontline access to company messages and materials) Creation of Employee Engagement Groups that will each work with a dedicated member of the leadership team to identify practical ways that we can enhance engagement and inclusion across the company Enhanced employee performance-review processes and the development of individual career plans Improved recruitment strategy that widens our hiring pool and aims to build on our diversity G&W's Core Values provide a strong foundation for us to be the company of choice for our employees. In 2020, we updated our Code of Ethics and Conduct policy and re-emphasized our expectations around discrimination, sexual harassment, bullying, and a positive work environment. G&W is committed to providing a work environment free from any offensive behavior. Along with a required annual refresher training and a formal re-commitment to the Code by all employees, G&W proactively protected its work environments by requiring vendors and contractors to affirmatively comply with its Code requirements. 16

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