HDFC Life Corporate Presentation

30 30 Holistic Living: Inclusive Growth FY22 Sector-wise budget break-up 3% Customer Highlights Claim settlement ratio (individual & group) 99.6% Customer Satisfaction Score for March'22 88.9 % Persistency ratio (13th month) 87% (excluding single premium and fully paid up policies) COVID claims (net) Rs. 818 crore, Count 15,293 CSR Numbers Number of lives covered 5.4 crore Rural sector 1,89,147 Social sector 1,00,87,909 MFI lives covered under CP 3,14,55,858 States and UT's covered 23 21% 24% 52% ■ Education and Livelihood ■ Health care and Sanitation ■ Environmental Sustainability ■ Others Sustainable Development Goals covered 12 CSR Spends Rs. 17.4 crore CSR beneficiaries* 4.6 lakh *CSR beneficiaries include 1.60 lakh beneficiaries impacted in completed projects and 3.07 lakh beneficiaries from on-going projects HDFC Life

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