Investor Presentaiton
3.1
OVERWHELMING RESPONSE FROM CUSTOMERS IN OUR KEY MARKETS
Strong performance of the main KPIs
22%
026%
SHARE OF
BOOKINGS
Prime has become
a high share of the
total bookings made
in the main markets
2%
03%
VOLUNTARY
CHURN RATE
Very few customers
requested to
unsubscribe
from Prime
065%
064%
REVENUE RENEWAL
RATE
Percentage of
subscriptions renewed
and collected after
12 month
+16%
O+24%
NET PROMOTER
SCORE (NPS)
NPS of Prime
members is higher
than for non-prime
3.7x
1.7x
SHARE OF REPEAT
BOOKINGS IN APP
Higher share of app
bookings for Prime vs.
non-Prime members
Notes: Share of bookings and App repeat share refer to current KPIs as of mid-October; Renewal Rate if FY to date Apr-Oct; NPS is last 3 month average
eDreams ODIGEO
31
INVESTOR PRESENTATIONView entire presentation