Investor Presentaiton

THE TOTAL ADDRESSABLE MARKET (TAM) IDC states that efficiencies driven by Al in CRM could increase global revenues by $1.1 trillion this year, and ultimately lead to more than 800,000 net-new jobs, surpassing those lost to automation. In 2021 alone, Gartner projects Al augmentation will create $2.9 trillion of business value, and 6.2 billion hours of worker productivity globally. McKinsey Global Institute estimates up to a $5.9 trillion annual impact of Al and other analytics on marketing and sales.

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